• Strategic vs. Non-Strategic Costs

    posted January 31, 2016

    To cut or grow?:  How do you choose?  It’s a false choice.  All expenditures in any company fall into two categories: Strategic Costs are those which create new revenue from new or existing customers.  Well-directed (as opposed to ineffective) expenditures …

  • Say It With Me: “Profit Maximization”

    posted January 18, 2016

    Profit is the most accurate, most all-encompassing measure of how much our customers value the products and services we deliver and how efficiently we can organize and operate to deliver that value to our customers.  In other words, profits reflect …

  • Excellence or Mediocrity?

    posted January 13, 2016

    I’ve yet to meet the company that aspires to mediocrity.  CEOs invariably say they want their companies to excel, to prosper, to be the best. Yet when it comes to the Executive Team, those same CEOs often look the other …

  • What Makes a Great Leader?

    posted January 11, 2016

    The stereotype we often have of great leadership is of the brilliant and glib charmer whom people can’t resist following.  Those pied pipers do come along from time to time, but they’re rare, and even when they do show up …